CHECK IN / CHECK OUT
When booking on our website and registering AT CHECK-IN to our free membership program
Check-in time : your room will be available at 3:00 PM.
If you wish to arrive before that time we offer a luggage storage facilities. In case of late arrival, please note that the dinner is served at 6:30 PM and unfortunately we won’t be able to serve you the dishes you missed (except special cases with prior notification and during low season）.
The reception is open until 10:30 PM
The ID you used for the reservation will be requested.
Check-out time : 11:00 AM.
The luggage room stays at your disposal throughout the day.
If available we would be glad to offer complimentary early check-in. Just contact us before your arrival.
A special event to celebrate?
Surprise your partner, friend or family with a present of your choice:
- a whole cake, fresh cream or chocolate with a personalized message
- a bottle of French sparkling wine
To that choice we add:
- A basket of fresh orchids to sprinkle onto your private onsen bath
- A rose on your bed
Please feel free to contact us for more details and mark it as EXTRA when booking your room online.
Please also mention whether you would like to receive the present of your choice at the restaurant or in your room and at what time.
ISANA respects artisans and commits to supporting local craftmanship. As we grow we wish to accompany them in their development while sharing with our guests a part of Japanese culture and history.
We currently collaborate with two friends of ISANA Mr Kondo, Ceramic master and Mrs Hiyoshi, Ikebana master.
Their work will be part of your dinner experience at ISANA and can be seen at the lobby.
Ceramic Classes can also be arranged upon request.
We organize Ikebana (traditional floral arrangement) Classes with Mrs Hiyoshi Tuesday-Sunday from 4:00 PM to 5:00 PM upon reservation at least 3 days in advance. The cost is 1800 Yen per person and you are welcome to take your flowers with you after the class.
Sitting on a cliff overlooking the ocean, ISANA is nestled between a tiny harbor and volcanic mountains.
For a local and unique experience – at just 5min by walk – go to the harbor at 6AM and join the locals to see the fishermen hauling in their fresh caught of the night.
On certain days you can accompany our chef Hide to select the fishes he will prepare for dinner.
our local and famous green tea "guricha"
You will find in your room a welcome tray with Green Tea from Izu Kogen, Shizuoka Region. Drink it hot or add it to the purified water we provide to enjoy it cold.
Looking for a souvenir? If you appreciated the tea, you can find it in the lobby. It’s an excellent idea to bring back to your friends and family!
You’re welcome to ask more information to our team.