WELCOME TO ISANA
GUEST INFORMATION
Tap water in your room is safe to drink.
On your welcome tray, you will find Guricha tea bags — a specialty green tea from Izu. Gift packs are also available for purchase at the front desk.
An air purifier with dehumidifier function, as well as a small insect repellent device, are provided for your comfort. (The repellent device is in use when the green light is on. In summer, mosquito coils are also available for terrace use.)
Your pillow is double-sided, with one soft and one firm surface. Please use whichever you prefer.
To help us conserve energy, we kindly ask that you turn off the air conditioner when leaving your room.
For Wi-Fi, please select the network containing “isana” and enter the password: isana0222. In rooms 205, 206, 207 please select any network containing “guest”, there is no password.
A safe is located either inside the closet or within the large cabinet beneath the television.
Inside the room’s cabinet, you will also find a tea set, the ceiling fan remote control, and a refrigerator. Please keep the refrigerator setting between “1” and “3” to avoid freezing.
Drinks in the mini refrigerator are complimentary, please help yourself.
Yukata robes are available for you to choose from at the self-service space next to the front desk.
Payment at the hotel can be made by cash or PayPay.
At the end of the printed welcome book, you will find the official hot spring analysis report in Japanese.
Stay Information & Hours
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Dinner is served in the restaurant starting promptly at 18:00 for all guests.
We kindly ask that you arrive on time so you may enjoy each course freshly prepared.If you forget your dining time, please refer to the information card provided at check-in or contact the front desk.
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Open daily from 5:00 – 22:25.
Use is by private reservation (40 minutes per session). Please write your room number on the board in front of the bath when you wish to use it.
Guests are kindly asked to limit usage to one session in the morning and one in the evening. On Saturdays and during busy periods, we may request your cooperation in using only one session.
Please bring bath towels and face towels from your room.
A restroom is available inside the bath area.
Please refrain from wearing a swimsuit, drinking alcohol before entering the bath and opening the mosquito nets
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Direct service at the front desk is available until 21:00.
From 21:00 to 22:30, please ring the bell at the front desk if you need assistance.
After 22:30, in case of emergency, please do one of the following:
Come to the front desk, call the emergency number posted there, and ring the bell.
For urgent matters, you may also knock on the door of Room 201, where the night staff is stationed.
We kindly ask for your understanding as staff presence is limited during nighttime hours.
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Standard check-out time is 10:00.
Please note that this may differ depending on reservations made through our official website or special plans.
Your check-out time is also indicated on the information card provided at check-in.
If you wish to arrange a late check-out, please feel free to consult with us.
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To contact staff, lift the handset and dial 302.
In rooms 205,206,207, we kindly ask our guests to send a message to isanaresort@gmail.com, call the hotel number +81 557 51 0222, or come to the front desk
Please note that if staff are assisting other guests or on another call, you may not be connected immediately. In that case, kindly wait a moment and try again.
Should you need any assistance or have questions during your stay, please do not hesitate to contact us.
Spring Quality
Calcium
Sodium Chloride
Sulfate
Hypotonic
Alkaline
High-temperature hot spring
About Your In-Room Hot Spring
Our hot spring water rises from the coastline of Futo at a remarkable 70°C — a gift of nature shaped by Izu’s volcanic landscape.
With such an abundant source, we invite you to enjoy the luxury of kakenagashi — a continuous free flow of fresh spring water throughout your stay.
Because the water is always replenished directly from the source, it can be difficult to maintain a perfectly steady temperature in the bath. We kindly ask for your understanding, and hope you will take the time to find your ideal temperature.
Important Notes
Since hot water is poured in from above, the surface may feel hotter than the rest of the bath. Please stir the water well with the wooden paddle provided, and always check the temperature with your hand before entering. (The thermometer is only a general guide.)
If you wish to enjoy a morning bath, we recommend leaving the hot spring water running overnight at the adjusted flow you set during the evening. Turning it off will cause the bath to cool, and the water may be cold by morning. Please be aware that temperatures can fluctuate significantly overnight — be sure to stir and check carefully before bathing in the morning.
An Important Request to Our Guests
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All guestrooms, terraces, and indoor spaces are non-smoking. Smoking is permitted only at the designated area outside the main entrance.
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After 22:00, please be considerate of other guests who may be resting. Keep voices, televisions, and bath use at a low volume.
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For guests staying in multiple rooms as a group, we kindly ask that you refrain from gathering in one room after 22:00. Should you wish to spend time together, we can open the dining area for your use — please let us know.
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If any damage, stains, or loss of hotel property occurs, please inform us immediately so that we may prepare for the next guest. Depending on the situation, compensation may be requested.
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Please note that ISANA cannot be held responsible for loss or damage to personal belongings, cash, or valuables, except in cases of intentional or gross negligence by the hotel.
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Items left behind after check-out will be kept for 90 days (including the day of discovery). If no claim is made, they will be disposed of. Please note that food, beverages and undergarments will be discarded immediately.
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Guests using the parking lot are responsible for their own vehicles. The hotel assumes no liability for management of parked cars.
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In cases where behavior may cause disturbance to other guests — such as excessive noise or non-compliance with hotel policies — we reserve the right to refuse accommodation.
Please Join Us in Our Eco Efforts
Located directly in front of the Jogasaki Coast National Park and the open sea, we are constantly mindful of environmental issues. We strive to operate in ways that are as gentle on the planet as possible
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Toilet paper is not replaced after every use, but only once it has been fully used.
Some guests may be surprised at first, but we ask for your understanding as part of our eco-conscious practices.For consecutive-night stays, sheets are not changed daily unless requested.
Towels are not provided in the public bath. Please bring the towels from your room. If you need extra towels, kindly ask a staff member.
Motion-sensor faucets are installed in the wash areas to conserve water and natural resources. Water will only flow when needed — please use them with confidence.
To reduce waste, kitchen food scraps are composted and returned to the fields we borrow locally.
We kindly ask guests to switch off lights and air conditioning when leaving the room.
To minimize plastic waste, in-room amenities are kept to a minimum. Additional items are available upon request if needed.
Among the amenities we do provide, hairbrushes and toothbrushes are made with 30% wheat material rather than 100% plastic.
Straws are not provided unless requested, and when needed, we offer only paper straws.
To avoid plastic bottles, the drinking water provided is distilled and served in glass bottles. Refills are available anytime — please let our staff know.
Many of the small herbs and edible flowers used to garnish your dinner dishes are grown here at ISANA Resort.
Coffee served at breakfast is roasted in-house. The used coffee grounds are then repurposed to nourish the plants grown on our grounds.
We sincerely appreciate your understanding and cooperation in supporting our eco-friendly initiatives.
In-Room Amenities
In consideration of the natural environment and the issue of microplastics in the ocean, we avoid placing non-recyclable plastic items in guestrooms whenever possible.
Thank you for your understanding and cooperation.
If you require any of the following items, please feel free to ask our staff.
Please note that quantities are limited and some items may be temporarily unavailable. Delivery to your room may also take some time depending on the hour.
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Shower cap
Razor
Toothbrush
Band-Aid
Mosquito coil
Contact lens solution
Sanitary napkin (also in self service at the restaurant’s lady restroom)
Aroma oil
Ear plugs
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Wine bottle opener
Beach umbrella
Nail clipper
International power adapter
Rubber ducks (for bath)
Beer / wine glasses (also in self service at the microwave corner)
Beach chair
Nail file
Yoga mat
HDMI adapter
Picnic table
Bed step
iPhone / Android charger
Soft pillow
Umbrella
Nearby Restaurant Recommendations – Dinner
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PULCINO – Italian (Trattoria Pizzeria Pulcino)
1274-66 Yawatano, Ito, Shizuoka 413-0232
Tel: 0557-54-3800
Hours: 11:30–14:00, 17:30–20:00
Closed Tuesdays. Reservation Highly recommended. Take out possible
ISANA’s top recommendation. Don’t miss their pizza! -
Regalo Terra – Italian
1108-35 Futo, Ito, Shizuoka 413-0231
Tel: 0557-48-7798
Hours: 11:30–15:00, 18:00–22:00
Closed Wednesdays & Thursdays. Dinner by reservation only.
A must-book Italian restaurant. Beautiful to look at, and equally satisfying to taste. -
Uoisso – Seafood
1103-71 Mizuguchi, Futo, Ito, Shizuoka 413-0231
Tel: 0557-55-2000
Hours: 11:00–20:00 (open daily, irregular holidays)
A popular local conveyor-belt sushi spot. You won’t be disappointed by the generous cuts of fish! -
Kazumura – Japanese Cuisine (Tonkatsu & more)
1007-27 Futo, Ito, Shizuoka 413-0231
Tel: 0557-51-3338
Hours: 11:00–15:00, 17:00–20:30
Closed Thursdays
Enjoy large, crispy fried prawns while overlooking a traditional Japanese garden. -
Sakanaya Daichan – Izakaya
912-28 Futo, Ito, Shizuoka 413-0231
Tel: 0557-48-7322
Hours: 11:30–14:30, 17:30–21:00
Closed Mondays & Fridays
Dishes prepared with fresh fish from Futo Port every morning — the perfect match with sake or beer. -
Otsuka - Kaiseki
911-4 Futo, Ito, Shizuoka 413-0231
Tel: 0557-51-3580
Hours: Monday, Tuesday, Thursday–Sunday: 11:30–14:00, 17:30–22:00
Closed Wednesdays. Advance Reservation required
Menu: Omakase Course – ¥10,000 or ¥8,000A refined kaiseki dining experience with beautifully balanced seasonal flavors.
Recommendations – Lunch & Cafe
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Myogitei – Handmade Soba Noodles
413-0231 Shizuoka, Ito City, Futo 916-64
Tel: 0557-51-6272
Hours: Wednesday–Monday, 11:30–16:30
Closed Tuesdays and 2nd & 4th Mondays.A soba restaurant we almost want to keep secret. It’s very popular and often crowded — please keep that in mind.
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See The Forest – Café & Roaster
413-0231 Shizuoka, Ito City, Yawatano 512-1
Tel: 0557-53-0224
Hours: Saturday–Wednesday, 11:00–18:00
Closed Thursdays & Fridays.
A charming café serving excellent coffee. Their pudding and cheesecake are especially recommended. Selection of tartines & sandwiches available. -
Shunseki Fumi - Fish & Seafood
414-0000 Shizuoka, Ito City, Yawatano 1306-54
Tel: 0557-53-0720
Hours: Daily (including holidays & eves),Lunch 11:30–14:00 / Dinner 17:30–21:00. Closed: Thursdays
Recommended for lunch. Generous and fresh sashimis bowls. Popular for its unagi eel bowls
Q&A
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